Security is important for all companies, but retail organizations have additional concerns. Retailers are vulnerable to threats posed by high employee turnover, large numbers of seasonal workers, and especially “hire attacks” (attackers who seek employment with the express purpose of obtaining inside information or to conduct corporate espionage). Retailers also pose a tempting target because of the massive amounts of consumer information they collect. Yet few retailers have taken steps to secure their network-connected printers. HP printers offer security features to keep your data safe and protect your networks from harm in three main areas: device security, data security, and document security.

Device Security

CDW & HP can help defend your network with top-of-the-line secure printing — including devices that can automatically detect and stop an attack. HP Sure Start and run-time intrusion detection are included on HP Enterprise printers to protect at startup and during operation. If malware is detected, the printer automatically shuts down and reboots the device. Every time a printer is turned on or restarts with an error, HP Sure Start automatically validates the integrity of the BIOS code and self-heals if necessary. HP Enterprise printers also include whitelisting to help ensure that only authentic, “known good” HP firmware—digitally signed by HP—is loaded into memory. What’s more, HP can help you stop malware from “calling home” to malicious servers, stealing data, and compromising your network. HP Connection Inspector evaluates outgoing network connections to determine what’s normal, stop suspicious requests, and automatically trigger a self-healing reboot.

Data Security

As a retailer, you know how valuable data is to your organization. But the more data you acquire and share, the more security risks and requirements you face. You are continually tasked with protecting confidential information, including employee identities and customer data, across multiple devices and environments. And today even a false report of a data breach can cause customers to choose other retail options. In short, a lot is riding on applying proper security measures across the entire IT infrastructure. To protect data, you must make sure that only authorized users can access devices and the networks they are connected to. Fleet-wide authentication solutions can require users to enter a password or PIN, or scan their badge or fingerprint. CDW & HP solutions include HP Universal Print Driver and HP Access Control for PC network printing; and HP JetAdvantage Connect and HP Access Control for mobile users. Data in transit should also be encrypted. Data traveling between PCs and the network is often encrypted, but data flowing to and especially from printers is often overlooked. Administrators should use Wi-Fi and network encryption protocols along with solutions like HP Universal Print Driver, HP Access Control, or HP JetAdvantage Connect. Apply signed certificates to network printers and MFPs. Save time by using HP JetAdvantage Security Manager to automatically install and renew certificates.

Document Security

Unclaimed print jobs are one of the most common ways sensitive data can be exposed. Any printed document is at risk of being stolen by an unauthorized person if the intended recipient isn’t there when it comes out of the printer. Additionally, documents are often sent to the printer and forgotten—left unattended for anyone to claim. Retail organizations should deploy a “pull print” and user authentication solution so that documents are not printed until the user authenticates at the device using identification security protocols. (This is a key concern for the HR department, which prints a high volume of sensitive employee documents due to frequent associate turnover.) HP offers several authentication and pull print solutions for a variety of situations and IT environments.

Now is the time to take proactive steps to reduce risk and help secure data. HP Print Security Services and specialists can help with print security assessments, planning, deployment, and ongoing management. HP Print Security Advisory Services can help retail organizations assess vulnerabilities and compliance, develop a custom print security policy, and make process and technology recommendations for improved security. HP Print Security Governance and Compliance can help retailers maintain security settings compliance across the printer fleet. For over 50 years, HP has been partnering with leading retailers, supplying the technical expertise and business savvy to help position them at the forefront of their industry. This experience gives HP unique insight into your needs to reduce costs, increase productivity, ensure data security, and drive profitability. HP has the print solutions—and the industry’s most recognized print management software—to help you reduce risk while improving efficiencies. In today’s volatile retail market, prioritizing security (and particularly printer security) can be daunting, especially when multiple decision makers and influencers are involved. CDW & HP can help you reach consensus with confidence.

To learn more about HP’s security features, contact your
CDW Account Team at 800.972.3922.


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